SkyNet Data Privacy Policy
SkyNet Worldwide Express (PT Chaya Hantaran Nusantara) called “SkyNet” from here and beyond, recognize the importance of Data Protection, and take responsibility for protecting customer data, and limit its use in agreements where data has been shared with SkyNet.
SkyNet's data protection policy enforces that data once shared with SkyNet is not used for any Marketing purposes, and not exposed to external parties or business partners around the world unless prior approval from the customer is taken.
Below are details of what data is received and stored by SkyNet for the purpose of retrieval and or delivery of shipments.
Information SkyNet Holds
Become a courier company, SkyNet accepts customer information as Name, Address, Phone (Fixed Phone), phone number, email address, and signature at the time of delivery (optional). For the purpose of picking up or sending shipments.
Data usage
SkyNet only collects, processing, and use personal data to the extent necessary to build, look after, and terminate the contractual relationship, established to provide Pick-up and/or delivery services to customers.
SkyNet relies on legitimate interests to process personal data to improve our services, to answer questions and to handle claims and complaints.
Data Protection
SkyNet's Data protection policy ensures that we take adequate technical steps to protect customers' personal data from exposure to any external entity, or stolen, or abused. Data shared with SkyNet is always stored in an internal operating environment that is not publicly accessible. Data shared on the SkyNet website www.skynetworldwide.co.id encrypted by Secure Socket Layer (SSL).
Data Retention and Destruction
SkyNet retains personal information shared by customers for a period of time 10 year, after that the data is destroyed using proper data shredding tool.
Subject Access Request (SAR)
SkyNet recognizes the importance of one's right to be forgotten, therefore we accept Subject Access Request, if you want to know what information SkyNet has about you, and or you want the information to be changed or destroyed from the SkyNet system please fill in the details in the form below, and send an email to the following email address info@skynetworldwide.co.id together with a valid scanned copy of one of the following documents (SIM, birth certificate, passport, marriage certificate).
Important Notice
- Subject access requests can only be initiated by Subject (Person), any subject Access requests received from third parties will not be entertained. SkyNet will verify the request details (Email, Phone, and Address) before processing the request.
- Details will only be shared to the email address provided in standard format, depending on the type of request made by the Subject.
- Processing time for Subject Access requests may take maximum time 40 day, although SkyNet will try to make maximum use of its resources to complete requests the fastest.
- The details collected in the form below will only be used by SkyNet for the purposes of the GDPR Subject Access Request, and will not be shared with any external parties.
Subject Access Request Form (GDPR)
Personal data
The details below must be filled in by the owner. Information, any requests found to be initiated by third parties who do not have the requested information will not be processed.
| Data | Detail | Notes |
|---|---|---|
| Full name | There is no | Must be the same as that listed on the ID provided in the email attachment. |
| Email address | To be filled by the customer | |
| Telephone number | To be filled by the customer | (Fixed Line) |
| Telephone number | To be filled by the customer | (Must include Country Code) |
| Address | To be filled by the customer | |
| Request Type | To be filled by the customer | Please write one: Access/Amend/Erase |
| Reference Number | To be filled by the customer | Please write a Reference Number such as Shipping Number (Shipment Number) |
Request Details
Please write some details about your request in the field below.
Vital Records
- Please fill in the details in the form above and send the same email to info@skynetworldwide.co.id together with a scanned copy of one of the following valid documents (SIM, birth certificate, passport, marriage certificate).
- SkyNet will review your request, and will take the necessary action according to the type of request within the maximum time 40 days after request started.
